Refund policy

Returns, Reprints & Refunds

ETERNL LIFE products are made to order. Our policy follows Printify’s coverage.

Damaged, faulty, or incorrect items

Email support@eternllife.com promptly and within 30 days of delivery. Include your order number, a description of the issue, and clear photos. For multiple affected items, include a photo showing them together. Qualifying claims receive a free reprint or refund after review. Damaged items do not need to be returned.

Size, color, and change of mind

We do not accept returns or exchanges when the item matches the order but you selected the wrong size or color, or changed your mind. Please review the size guide before ordering. Minor print-placement variations within 0.5 inches are not considered defects.

Delivery problems

Contact us promptly if your order is missing or returned. Eligibility depends on the delivery issue and Printify’s review. Incorrect or incomplete addresses do not qualify for a free reprint; reshipping may require payment. We will explain the available resolution before proceeding.

Contact

Please contact us before sending any item back. Our mailing address is not an authorized product-return address.

ETERNL LIFE
3609 NW 1st St
Cape Coral, FL 33993
United States
support@eternllife.com

This policy does not limit any rights you may have under applicable law.